Accessibility Statement
Our commitment to creating an inclusive online experience for everyone.
Last Updated: December 2025
Our Commitment
ShennaStudio is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
Navigation
- Keyboard navigation support
- Skip to main content links
- Consistent navigation structure
- Descriptive page titles
Visual Design
- High contrast color schemes
- Resizable text without loss of functionality
- Focus indicators for interactive elements
- No content that flashes more than 3 times per second
Content
- Alternative text for images
- Descriptive link text
- Clear headings and structure
- Simple, readable language
Forms & Checkout
- Clear form labels and instructions
- Error identification and suggestions
- Sufficient time to complete tasks
- Input assistance and validation
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
Despite our best efforts, some content on our website may not be fully accessible:
- Third-party content: Some embedded content from third parties (such as payment processors) may not be fully accessible.
- PDF documents: Some older PDF documents may not be fully accessible. We are working to update these.
- AR features: Our augmented reality try-on feature may have limited accessibility for users with visual impairments.
Alternative Access
If you have difficulty accessing any content on our website, we are happy to assist you through alternative means. Please contact us and we will work with you to provide the information or service you need in an accessible format.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Email: accessibility@shennastudio.com
Phone: (956) 555-0123
Response Time: We aim to respond to accessibility feedback within 5 business days.
Continuous Improvement
We are committed to continually improving the accessibility of our website. We regularly review our website using automated accessibility testing tools and manual testing. We also train our team members on accessibility best practices.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice or contact us directly to discuss your concerns further. We are committed to resolving accessibility issues promptly.