Terms of Service

Please read these terms carefully before using our services.

Last Updated: December 2025

1. Agreement to Terms

By accessing or using ShennaStudio's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service in any way that violates any applicable laws or regulations
  • Engage in any conduct that restricts or inhibits anyone's use of the service
  • Attempt to gain unauthorized access to any part of the service
  • Use automated systems or software to extract data from the website
  • Introduce viruses or other malicious code

3. Account Registration

To access certain features of our service, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

4. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to:

  • Limit the quantity of items purchased per person or per order
  • Refuse or cancel any order for any reason
  • Discontinue any product without prior notice
  • Correct pricing errors (if an order has been placed at an incorrect price, we will notify you)

5. Pricing and Payment

All prices are displayed in USD and are subject to change without notice. Payment must be received in full before an order is processed. We accept major credit cards and other payment methods as indicated at checkout. All payments are processed securely through our payment partners.

6. Shipping and Delivery

Shipping times and costs vary based on your location and chosen shipping method. While we strive to meet estimated delivery times, we cannot guarantee specific delivery dates. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a full refund. Custom or personalized items cannot be returned unless defective. Please contact us at info@shennastudio.com to initiate a return.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ShennaStudio and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, ShennaStudio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability shall not exceed the amount paid by you for the product or service in question.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after any changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at info@shennastudio.com.