Privacy Policy — Shenna's Studio

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you create an account or place an order. We also automatically collect certain information about your device and how you interact with our site.

2. How We Use Your Information

We use your information to process and fulfill orders, communicate with you about your orders and account, send promotional emails (only with your consent), improve our products and services, and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We share your information only with service providers who assist in operating our website and processing orders (such as payment processors and shipping carriers), and as required by law.

4. Payment Security

All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We never store your full credit card details on our servers.

5. Cookies

We use cookies to maintain your shopping cart, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function properly.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing emails by clicking "Unsubscribe" in any email we send. To exercise these rights, contact us at info@shennastudio.com.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Order records are kept for 7 years for legal and accounting purposes.

8. Changes to This Policy

We may update this policy from time to time. We'll notify you of material changes by email or via a notice on our website.

9. Contact

Questions about this policy? Email us at info@shennastudio.com or write to: Shenna's Studio, 2436 Pablo Kisel Blvd, Brownsville, TX 78526-4095.